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This topic contains 2 replies, has 3 voices, and was last updated by santhoshsocial santhoshsocial 10 months, 3 weeks ago.

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  • #118
    steveSteele
    steveSteele
    Participant

    I bought a theme for my wp site and it wont allow me to add a recently purchased theme package. It gives me an Internal Error. I have updated my wp version. Could this have to do with the fact I am using a mac now? I can not seem to figure it out.

  • #119
    garysteele
    garysteele
    Member

    I’m wondering if you are uploading the entire theme package from the developer instead of just the theme.zip itself.

    Did you extract the zip file you received to see if there is another .zip within? The zip within would be the .zip file to try and upload.

    Most of the times, the theme is broken and not compatible with your current wordpress version.

  • #532
    santhoshsocial
    santhoshsocial
    Participant

    500 internal server error happens due to a selection of details. This is maybe due to wp-content.php file or a culprit in .htaccess file.

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